Do you have a physical location?
We have several spots for readings in Tustin, Irvine and Huntington Beach.
Currently we are moving to a new retail space. Please check back for more details and in the meantime you can shop our online store at: www.spiritualoriginsshop.com
What payment types does your metaphysical store accept?
We accept all major credit cards (Visa, Mastercad, American Express, ect.) We also accept Venmo. When you visit our online shop, you’ll find a handsome selection of gifts and products designed for your spiritual good.
Can you tell me more about Spiritual Origins?
We are a metaphysical store that sources only the highest quality metaphysical products for healing of your mind and body and connection to your spirit. We carry ethically sourced crystals and gemstones, essential oils, jewelry, divinity tools, incense and incense holders, and smudging products. When it comes to your spiritual well-being, there is no substitute for quality. We’re passionate about all things metaphysical, and we have curated our shop to carry everything you need for healing, readings, and education on the spiritual and metaphysical realms. Perfect for gifts for those you love or great as a present for yourself, our products are the most effective on the market!
Is the metaphysical shop online only?
We are currently in the process of moving our store to a new location. However we can deliver locally in the OC. Please call Customer Service to ask about local and same day deliveries. We do our best to accommodate your request if at all possible.
What is the best method to contact Spiritual Origins?
The best method to get in contact with Spiritual Origins metaphysical store is through our direct line, at (714) 960-5200. You can also email us at spiritualoriginsshop@gmail.com. On our main website we have a contact form for any specific questions you may have regarding general questions, pricing, product availability, or any other general questions.
What is your return policy?
If you need to receive a credit for your item please return to us within 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a credit or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items (e.g face rollers, cosmetic items etc.)
To complete your return, we require a receipt or proof of purchase, a copy of which should be included with your return. Please do not send your purchase back to the manufacturer.
There are certain situations where no refunds or only partial refunds are granted (if applicable):
Books with obvious signs of use CDs or DVDs, which have been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 10 days after delivery
When you visit our online shop, you’ll find a handsome selection of gifts and products designed for your spiritual good.
What is your refund and exchange policy?
REFUNDS & EXCHANGES
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit or debit card or PayPal account. Late or missing refunds (if applicable) If you haven’t received a refund yet, please check with your credit card company or bank, it may take some time before your refund is officially posted. Otherwise please send us an email to www.spiritualoriginsshop@gmail.com and we will get back to you as soon as possible. We apologize for the inconvenience if you have received a damaged item. We will send you a return shipping label once we receive your request for return along with a picture of the item. There will be no charge to you. Please send us an email to submit a picture and to request a shipping label for your return.
What is your shipping policy?
To return your product, you should mail your product to: Spiritual Origins, 23121 Verdugo Drive, Suite 203, Laguna Hills CA 92653
We use USPS First Class and Priority mail for the majority of our shipping which is free when you spend over $50. Should you wish to order faster or a guaranteed option we use UPS or USPS 2 day to get to you quicker at an additional charge unless your total order value is over $100 in which case we will waive the shipping fee. If you have any questions, please call our customer service line at (714) 960-5200 for more information.